Hotel General Manager

Job Type
Emp Type
Full Time
Functional Expertise
Hospitality and Catering
Salary Type
Job ID

Job Description

Hotel General Manager

Location Sandwich, Kent

Salary - Competitive

Benefits Pension, company bonus, company shares, incentives



Do you have Proven experience as a General Manager in the restaurant and/or hotel industry?

We are seeking a dynamic and experienced Hotel General Manager to lead our team and oversee the overall operations of our hotel, with a specific emphasis on elevating our food and beverage service. The ideal candidate will have a proven track record in restaurant and hotel management, a strong background in hospitality, and a passion for delivering exceptional guest experiences.


  • Provide effective leadership to all hotel departments, fostering a positive and collaborative work environment
  • Recruit, train, and mentor staff to ensure a high level of performance and guest satisfaction
  • Oversee day-to-day hotel operations, ensuring seamless coordination between departments
  • Implement and maintain policies and procedures to enhance efficiency and guest service
  • Ensure a consistently high standard of guest service, addressing and resolving any issues promptly
  • Implement strategies to enhance overall guest satisfaction and loyalty
  • Develop and manage budgets, monitoring financial performance against established targets
  • Implement cost control measures while maintaining service quality and guest satisfaction
  • Collaborate with the sales and marketing teams to develop and implement strategies to maximize revenue and occupancy
  • Participate in promotional activities to enhance the hotel's visibility and reputation
  • Monitor and maintain quality standards, conducting regular inspections and audits
  • Implement improvements based on guest feedback and industry best practices
  • Establish and maintain positive relationships with local businesses, community leaders, and other stakeholders
  • Represent the hotel at community events and industry functions

Skills and Experience

  • Proven experience as a General Manager in the restaurant and/or hotel industry
  • Strong leadership and interpersonal skills
  • In-depth knowledge of hotel operations, industry trends, and best practices
  • Excellent financial management skills
  • Exceptional customer service orientation
  • Effective problem-solving abilities
  • Bachelor's degree in Hospitality Management or a related field
  • Minimum of 3 years of progressive experience in hotel management

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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