Hotel General Manager

Faversham
22/03/2024
Job Type
Permanent
Emp Type
Full Time
Industry
FMCG
Skills
Any
Functional Expertise
Hospitality and Catering
Salary Type
Annual
Salary
Negotiable
Job ID
50447

Job Description

Hotel General Manager

Location Sandwich, Kent

Salary - Competitive

Benefits Pension, company bonus, company shares, incentives

Permanent

 

Do you have Proven experience as a General Manager in the restaurant and/or hotel industry?

We are seeking a dynamic and experienced Hotel General Manager to lead our team and oversee the overall operations of our hotel, with a specific emphasis on elevating our food and beverage service. The ideal candidate will have a proven track record in restaurant and hotel management, a strong background in hospitality, and a passion for delivering exceptional guest experiences.

Responsibilities

  • Provide effective leadership to all hotel departments, fostering a positive and collaborative work environment
  • Recruit, train, and mentor staff to ensure a high level of performance and guest satisfaction
  • Oversee day-to-day hotel operations, ensuring seamless coordination between departments
  • Implement and maintain policies and procedures to enhance efficiency and guest service
  • Ensure a consistently high standard of guest service, addressing and resolving any issues promptly
  • Implement strategies to enhance overall guest satisfaction and loyalty
  • Develop and manage budgets, monitoring financial performance against established targets
  • Implement cost control measures while maintaining service quality and guest satisfaction
  • Collaborate with the sales and marketing teams to develop and implement strategies to maximize revenue and occupancy
  • Participate in promotional activities to enhance the hotel's visibility and reputation
  • Monitor and maintain quality standards, conducting regular inspections and audits
  • Implement improvements based on guest feedback and industry best practices
  • Establish and maintain positive relationships with local businesses, community leaders, and other stakeholders
  • Represent the hotel at community events and industry functions

Skills and Experience

  • Proven experience as a General Manager in the restaurant and/or hotel industry
  • Strong leadership and interpersonal skills
  • In-depth knowledge of hotel operations, industry trends, and best practices
  • Excellent financial management skills
  • Exceptional customer service orientation
  • Effective problem-solving abilities
  • Bachelor's degree in Hospitality Management or a related field
  • Minimum of 3 years of progressive experience in hotel management

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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