Engineer Support Administrator

Job Type
Emp Type
Full Time
Manufacturing, Production, and Warehouse
Functional Expertise
Admin and Secretarial
Salary Type
Job ID

Job Description

Do you have Service Support Coordinator experience?

Are you used to operating at a fast pace with great accuracy?


Engineering Support Administrator


Salary - £23,795 per annum DOE

Full-time hours - Monday to Friday, 8.30 am - 5 pm



Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level.  They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office.  You would be aiding the delivery of top-class customer experience in terms of national service tasks.

The successful candidates will have at least a year's experience in a similar role and be a self-driven, energetic team player.


The role is full-time at 37.5 hours per week covering maternity leave.


The responsibilities of the Engineering Support Administrator


  • Providing basic financial/operational performance reports.
  • Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided). 
  • Carrying out Engineers inductions and collating paperwork for payroll
  • Assist with engineer recruitment – posting job adverts, 1st call screening and arranging interviews.
  • Managing incoming post.
  • Manage absence trackers (holidays, sick leave etc.).
  • Booking, tracking and monitoring engineer's training and accreditations.
  • Sending out offer letters and contracts and liaising with HR
  • Oversee management of vehicle fleet and vehicle maintenance.
  • Handling 3rd party claims (e.g. parking fines).
  • Other admin ad-hoc projects as required.


Person specifications for the role of Engineering Support Administrator


  • Must be able to communicate effectively at all levels (reporting into managers and directors regularly). 
  • The ability to improve processes agreed as a team is a requirement for this role
  • Candidate must be able to easily learn and use technology
  • A skilled communicator with a remote team of engineers is essential to the role
  • Must be flexible have good work ethic
  • The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment
  • Basic HR documentation management will be a bonus, but not essential
  • Any previous recruitment experiences a bonus




  • Training and support.
  • A friendly nurturing workspace
  • 25 days annual leave plus 8 public bank holidays
  • Life insurance of four times your basic salary.
  • Company Pension scheme after 3 months service with 5% employer contributions.
  • Membership to a Healthcare Cashback Plan scheme after probation.


To find out more about the position, please apply and we will be in touch to discuss the role in more detail.
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