Customer Service Coordinator

Ramsgate

Hours: 37.5 hours a week

Salary: £12.50 – £13 per hour DOE

Contract: 12-month FTC, possibility to go permanent

Do you have previous experience working in an customer service or administration role?

Our client, a leading manufacturing company based in Ramsgate, is currently looking to recruit a Customer Support Coordinator to join their team.

The role will be paying a competitive salary and is working a 37.5 hr week.

As the Customer Service Coordinator, you will …

• Build and maintain strong customer relationships

• Resolve customer queries as they arise

• Facilitate the resolution of Technical Issues

• Maintain Gross Margin for assigned customer accounts

• Communicate Customer Status reports

Person Specification of the Customer Service Coordinator:

• Excellent communication and customer service skills

• Highly numerate and literate with excellent analytical skills

• Previous experience in a similar environment

• Strong computer skills
• Strong problem-solving abilities
• High attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to work independently and as part of a team
• Excellent presentation and interpersonal skills

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Due to the high volume of applicants, we see, that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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