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Registered/Care/Service Manager

12 Jan 2021
Vacancy Type:
Job Description

We are looking to recruit an experienced Service Manager to join our client at their friendly team situated on a quiet street in Bedford in a large Victorian style house with a beautiful garden, easily accessible by public transport. The service is registered for seven service users both male and female; service users have an array of mental health issues such as autism, anxiety, and asperser’s syndrome and learning disabilities and they are aged between 24 – 60 years.

Public transport links are very good the service is around a 10-minute walk from the train station a just over 5 minutes from the town centre and local bus station..

Main duties and responsibilities:

Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
Ensure that all staff working within the home receive regular supervision, in accordance with companies Policy.
Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, transition into the home if appropriate.
Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.
Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports, management information on the conduct of the home where this is necessary.
Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
Participate, as required, in the formulation of budgets, to monitor expenditure in specific budget headings, as required.
Ensure that proper record and administrative systems are in place within the home, as required by Policy & Procedures, and Statutory Authorities.
Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.
Participate in the Area’s on-call management system as required.
Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
Ensure that good communication networks are maintained within the home, upwards within  management structure, and sideways to relevant others.
Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.
Ensure that all staff within the Home are aware of, and adhere to, Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.
Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.

The Successful Candidate for the role will have:

Previous experience at management level.

The ability to keep calm under pressure.
Confidence to work alone and as part of a team.
Excellent communication skills.
The passion to work with vulnerable Adults.
The desire and commitment to achieve high standards of safeguarding.

Personal Characteristics

Diploma in Health and Social Care or be willing to work towards one.

Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.

The ability to keep calm under pressure.

The confidence to work alone or as part of a team.

Excellent communication skills

The passion to work with vulnerable adults

The desire and commitment to achieve high standards of safeguarding.

Excellet Benefits

Starting salary £28k

37.5 hours per week

20 days holiday + bank holidays

Flexible Additional Holiday Purchase Scheme

DBS check paid by client prior to starting with us.

Stakeholder Pension

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Free Employee Assistance Programme

We provide FREE training to achieve qualification in Social Care.

Carer progression within the company.

The Organisation:       

Our client is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach.  We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.  

Our client is proud to inform you that they are a “Disability Confident Leader”.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

About Morgan Jones:

MorganJones Recruitment Consultants Limited acts as an employment agency forpermanent recruitment and as an employment business for the supply oftemporary workers. By applying for this job, you accept the Terms &Conditions, Privacy Policy and Data Protection and Information SecurityPolicy which can be found on the Morgan Jones website.

Dueto the high volume of applicants applying for all roles, we can onlyreply to candidates with the most relevant skills and experience. If youhave not heard back from us within 48 hours of your application, pleaseassume that you have been unsuccessful on this occasion.

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