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HR Business Partner

Human Resources/ Training
20 Jul 2021
Vacancy Type:
Job Description

HR Business Partner


£28,000 Per Annum



Our client, a leading charity organisation, is currently looking for a HR Business Partner to join their team on a permanent basis at their Canterbury Offices.

Working alongside internal and external stakeholders to ensure volunteer roles are recognised as meaningful and positively contribute to the services provided by our client and to make sure they are the organisation of choice for potential volunteers. 


Lead and manage the organisation’s volunteer services to ensure that volunteers are effectively recruited, managed, trained, and supported 


Be an active member of the senior management team, working closely with colleagues and stakeholders to promote, develop and embed the principles of the organisation’s volunteer services.




▪     Clearly communicate the hospice ‘mission’ for excellent end of life and palliative care ensuring that all volunteers work towards the organisational goals, values, and CODE behaviours.

▪     Enhance and embed the value that the hospice places on, and gains, from its volunteer services through the development of a professional and effective volunteer operations.

▪     Review and analyse current and on-going volunteer activity to drive continuous improvement in the roles to support the objectives of the hospice 

▪     Work closely with colleagues to ensure that volunteering roles are considered and included in all proposals, projects, and services. 

▪     Ensure that volunteers work in a safe, healthy, and supportive environment and comply with the Hospices’ policies and procedures.

▪     Manage volunteer data using appropriate technology, to support the relationship between volunteers and the Hospice.

▪     Work closely with site Hospice Service Managers and other functional managers to develop systems, processes and policies which retain, develop, and motivate our volunteer workforce. 

▪     Evaluate the contribution of volunteering on an annual basis, including demand fulfilment, volunteer hours, key partner volunteer contribution and the financial value of volunteer hours.

▪     Prepare regular reports and an annual report on the contribution of volunteer services to the organization for inclusion into regulatory reports and marketing material

▪     Attend relevant conferences and training to ensure an up-to-date knowledge of regulatory changes and developments in the sector.

▪     Lead the partnership link with the Association of Volunteer Services Managers and other external volunteer organisations.

▪     As a member of the Senior Management Team, provide briefings and/or data for relevant committees

▪     Achieve relevant quality standard awards for volunteering, including REVAMP and Investors in Volunteering 


Development of strategy and policy for volunteer services


▪     Develop a volunteer services strategy to provide high quality volunteering to fit with the wider organisational strategy.

▪     Supported by volunteer administrators, develop a volunteer workforce structure, including developing new volunteer roles, recruitment, induction, and training for volunteers and those who manage or supervise volunteers.

▪     Develop and implement goals and activities for volunteer services which reflect the mission of the organisation with measures and evaluation and achievable outcomes.

▪     Work with the Head of Workforce to prepare, develop and manage an operating budget for volunteer services. 

▪     In conjunction with the Expert Volunteer Development Lead, develop and implement effective strategies and internal support tools, to recruit the right volunteers with the right skills and develop a ‘skills-based’ professional group of volunteers to support the unique needs of the charity.

▪     Develop a method for assessing stakeholder satisfaction to ensure the volunteer services remain effective.

▪     Maintain an in-depth understanding of current, relevant legislation and case law, promoting a greater level of knowledge and understanding across the organisation and supporting senior managers in the implementation of changes resulting from new or amended legislation.


Promote volunteer services and engage volunteers


▪     Represent the charity at public meetings and presentations to promote the volunteer services programme; to gain community support of the volunteering approach and the wider organisation.

▪     Support the fundraising team with development of current fundraising ambassadors; this team represent the hospice at external third-party events and present talks to the wider community.

▪     Lead on the promotion of volunteering for the charity, building strong relationships with the community and key partner agencies to make the hospice an organization of choice for potential volunteers, including local schools, university, and community groups such as Stronger Kent Communities

▪     Where appropriate, seek to develop volunteer partnership projects with key external providers.



Qualifications and experience


Level 5 or equivalent qualification in the Management of Volunteers or Level 5 CIPD

Experience of recruiting and coaching volunteer or employee groups. 

Desirable – experience of working with volunteers in a third sector environment

Project management experience would be advantageous 


Full, driving license and access to own transport


If you would like to find out more, please call freephone: 0808 168 1474 or email your CV to chelsey@morganjones.net

About Morgan Jones:


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