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Switchboard Operator

£9.67 per hour
Date Posted:
15 Mar 2019
Vacancy Type:
Job Description
Switchboard Operator (Temporary)


£9.67 Per Hour                                           

Our client, a world leading pharmaceutical company located in Sandwich, is currently looking to recruit a Switchboard Operator to work for an initial period of 6 months.

Working Monday – Friday, 9am – 5pm, this role will be paying £9.67 per hour.

The successful candidate will be the first point of contact for callers, answering incoming calls and putting them through to the right person or department.

The ideal candidate will be confident and polite with people, be able to work quickly and accurately and have a clear telephone voice.

Duties & Responsibilities

  • Answer and connect calls using a computerised switchboard system.
  • Take and pass on messages.
  • Responsible for accurate transcription of callers' names, contact information and reasons for calling.
  • Transfer information to company employees who aren't available to take calls or who are out of the office.
  • Responsible for alerting the company's security or leadership staff about questionable calls or visitors who may pose a threat to the organisation.
  • Work in a team.
Person Specification
  • Previous experience in a similar call handling role.
  • Confident and polite telephone manner.
  • Ability to work quickly and accurately under pressure.
  • A good standard of spoken and written English.
  • Basic computer and keyboard skills.
  • Excellent customer care skills.
  • Ability to deal with difficult calls in a calm and professional manner.
  • Awareness of confidentiality issues in dealing with patient and product enquiries.
  • Good time-keeping and reliability.
  • Telephone Answering.

About Morgan Jones:

Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

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