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Customer Services Representative

Location:
Worcester
Salary
£10.06 per hour
Date Posted:
12 Apr 2019
Vacancy Type:
Contract
Reference:
MJCBD9028
Job Description

Worcester

£10.06 per hour

37.5 hours per week

We have an opportunity for a Customer Services Representative to join a well-established team providing support for industrial clients.

Within this role there is the chance for continued training and development as the company prides itself on providing outstanding levels of customer care.

Shifts for this role will be either 8am to 4pm, 8.30am to 4.30pm or 9am to 5pm. One in three Saturday will be included with the following Wednesday taken off in return.

 

The Customer Services Representative responsibilities include:

Providing support for account and product queries from customers

Develop expertise that helps to drive customer retention

A focus on safety – the company has a ‘Total Safety Philosophy’

Provide internal feedback that will help to drive process changes

Manage all administrative tasks via an online system

 

You will need to passionate about providing excellent customer care in this role. Our client is looking for someone with the following attributes:

 

Skills: The ability to deal with customers in a friendly, consistent manner and to guide them through any issues they have. Working in a team, you’ll need to be comfortable with providing feedback and working with others as well as be computer literate.

Experience: You will need GCSE Grade C or above (or equivalent) in both Maths and English. Customer service experience is also required.

Characteristics: It will take a friendly, confident and organised person to be successful in this role.

 

How to apply:

This Customer Services Representative role is being managed by Morgan Jones Recruitment. Click the Apply Now button below and follow the simple steps to submit your CV.

Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion